FAQ

❓ Frequently Asked Questions – Swagy 🛍️

1️⃣ What products does Swagy sell?

🧸 We sell kids toys, 🍳 kitchen tools, and 🏋️♂️ gym equipment – all trendy, useful, and affordable!

2️⃣ Do you offer Cash on Delivery (COD)?

💵 Yes! We offer COD on most orders across India. Just select it during checkout.

3️⃣ How long does delivery take?

📦 We ship your order within 1–2 business days.
🚚 Delivery usually takes:

  • 3–5 days in metro cities

  • 5–7 days elsewhere

  • Up to 10 days in remote areas

4️⃣ How can I track my order?

🔗 You’ll receive a tracking link on your email or WhatsApp once your order is shipped.

5️⃣ Do you charge for shipping?

🚚 Shipping is FREE on orders above ₹499
📦 Orders below ₹499 may include a small ₹49 shipping charge.

6️⃣ What if I receive a damaged or wrong product?

😞 Don’t worry! Just contact us within 48 hours of delivery with photos and order details.
📧 We’ll help you with a replacement or refund ASAP.

7️⃣ Can I return or exchange my order?

🔄 Yes, we offer a 7-day return/replacement policy on eligible items.
Product must be unused and in original packaging.

8️⃣ How can I contact Swagy?

📞 Call/WhatsApp: [swagcartswagy@gmail.com]
📧 Email: [swagcartswagy@gmail.com]

We’re always happy to help! ❤️

9️⃣ Do you offer discounts or deals?

🎉 Yes! Keep an eye on our website and Instagram for flash sales, bundle deals, and coupon codes. 💸✨